Human Resource Management at McDonald's Essay Example | Topics and Well Written Essays - 2500 words

Human Resource Management at McDonalds - Essay ExampleMuch of the time, employees are motivated by their working environment and thus some of these employees rise to top positions with in the association. Fairhurst claims that about 80% of service crews advance to store managerial positions, serving the company for 10 years on the average (HR challenges... Im lovin It, 2005).It is a fact that McDonalds is one of the top fastfood chains in the world, serving 50 million masses daily in their 30,000 restaurants spread in over 119 countries worldwide. McDonalds actually started small by a certain Czech-American entrepreneur from the town of Plzen named Raymond Albert Kroc. Kroc was originally a salesman who change five-spindled milk shakers called Multi-mixers. His interest in providing fastfood to people was aroused when he heard of a hamburger stand in California that operates 8 Multi-mixers at a time in 1954 (Mc Donalds History, n.d.)Kroc then met the McDonald br new(prenominal)s D ick and Mac, to which he immediately proposed the concept of a chain of fastfood restaurants named after themselves. Through the Kroc and the McDonalds br others collaboration, the first McDonalds restaurant candid in Des Plaines in Illinois (Fascinating Mc Facts, 2005). Kroc then propagated the McDonalds chain through franchising, in which he is considered as one of the proponents of the system. Currently, 73% of McDonalds restaurants are own by about 5,400 independent franchisees all over the world. McDonalds is also considered as a pioneer of specific menus and systems that cater to their specific clients (Mc Donalds Corporate responsibleness Report). One good thing about the franchise system allows the franchisees to handle restaurant operations and the workforce under them if they are trained and channelize well. At present, McDonalds has a 1.6 million strong workforce, with only 398,000 people hired directly by the company. While each restaurant is responsible for individua l policies they whitethorn have on bringing in, compensating and rewarding their employees, franchisees or independent owners, are required to promote a general set of people practices espoused by the company. This is canvass through regular assessment of restaurant operations and recommendations by corporate specialists on training and research (Mc Donalds Corporate Responsibility Report 2004 (Supplement)) 60% of McDonalds employees (or crew as they are commonly called) is 16-21 years old. The average crew member handles such tasks as cleaning the floors, waiting tables, cooking etc., garnering free meals and other benefits while earning by the hour. For most of the crew, employment at McDonalds is their first step into the real world and although some may leave the company for another ruminate some stay in the company at an average of 1.6 years (Tootelian, n.d.) This employee loyalty is attributed to the companys excellent Human Resources training and policies which specifically targets the development of basic oeuvre skills and attitudes among its employees. As the crew gains experience, they are given opportunities to be assimilated into the company to handle leadership and management roles while some may move on to other companies. Company personalities such as Mc